Greater Charlotte Tree Service ("we," "us," "our") respects your privacy. This policy explains what information we collect through this website and how we use it.
When you request an estimate or submit a contact form, we collect the information you provide — typically your name, phone number, email address, town, the service you're interested in, and details about the tree or property if provided. We do not knowingly collect information from anyone visiting solely to browse the site beyond standard, anonymized web analytics.
We use the information you submit to match you with an insured tree service provider in our network and to facilitate that introduction. This means we share your contact information and job details with the network provider matched to your request — that's a necessary part of how the service works, and is covered in more detail in our Referral Marketing Disclosure. We do not sell your information to unrelated third parties.
We retain client information for as long as needed to provide the matching service and maintain business records, and take reasonable measures to protect it from unauthorized access.
You can contact us at any time to ask what information we have on file or to request it be removed, subject to any records we're required to keep for business or legal reasons.
